The Legendary Black Jack's Saloon (Home of Bubba's Steakhouse and Ristras Mexican Restaurant)

Reviews about The Legendary Black Jack's Saloon (Home of Bubba's Steakhouse and Ristras Mexican Restaurant)

• 5 / 5

  By Lorac Nnyl
  This was a great way to spend some early evening QT with my date. He had steak very nicely done, and I enjoyed my salmon grilled to perfection! The staff all very friendly and the chef was great. We had the pleasure of being waited on by Louis, who is very attentive and personable. We greatly appreciate his service.
  The fresh salad bar was an unexpected treat.
  January 23, 2017
• 1 / 5

  By Kat Behm
  Stay FAR FAR Away!! Came here based on reviews and word of mouth. The place was pretty empty for a Saturday at dinner. Server (who later turned out to be the owner) was rude and made a disparaging remark about my being bossy after I asked for extra napkins. I'm a messy eater, I make sure I have extras on hand. I let it go and we got our salads. Seemed ok enough. Basic salad bar. The breaded mushrooms we got were ok once they cooled down. Then came the main course. My order was wrong. He did not apologize, instead he moved my husbands baked potato off my plate and swept my fries off of my husbands onto mine. Ok not terrible but not cool either. Still no apology. Then I look down and my shrimp that should have been breaded were grilled. I mention this as well. No apology. Brings back the breaded shrimp finally. Cut into my steak. After the 2nd bite my mouth was on fire. Now as any person who likes steak will tell you that a good steak does not need spice or pepper. Just slap that baby on the grill and let it cook. There was so much pepper on it that my mouth was literally an inferno. Now that isn't even the worst part!! After I inquired to another waiter about speaking to the manager he told me our server was the owner! So he offered to get the wife. I said that was fine. The owner returned. FML..... So he asked me what the problem was. I unloaded. I had had enough. As if this wasn't bad enough he didn't take off the wrong items, however He gave us a 20% discount on paying the ENTIRE BILL!!!! I barely took 2 bites off my steak and hardly touched the rest. As a server with over 15 years experience I have never treated anyone this way nor have I ever been treated so badly. I was dumbfounded. Still am. He even had the gall to offer us a to-go box! So if you want to pay way too much for a crappy meal and bad service in what is tatamount to an abandoned bar then by all means waste your money here. Otherwise steer clear. If this next statement tells you anything at all you will understand how bad this experience was, I told my husband I would rather go eat at McDonalds....
  July 21, 2016